Quantro Global Privacy Policy

1. Information We Collect

We collect information necessary to provide our services, comply with legal obligations (KYC/AML), and ensure the security of the platform.

1.1 Information You Provide Directly

This includes personal and identity information collected during account creation and verification:

Contact Data: Name, email address, phone number, and residential address.
Identity Verification (KYC/AML): Government-issued identification (e.g., passport, driver's license), date of birth, nationality, and Proof of Address documents.
Financial Data: Deposit and withdrawal history, allocated capital amount, License Key purchase records, and cryptocurrency wallet addresses used for transactions.
Partner Program Data: Referral codes, commission earnings, and payout wallet details.

1.2 Information Collected Automatically

When you access and use the platform, we automatically collect data related to your activity:
Usage Data: Details about how you use our service, including pages viewed, time spent on the dashboard, and features accessed.
Technical Data: IP address, device type, operating system, browser type, and time zone settings.
Trading Data: Non-identifiable data related to the AI EA execution, including trade logs, market analysis, and performance metrics.

2. How We Use Your Information

We use the information we collect for the following essential business and legal purposes:

2.1 Service Provision and Operation

To create and manage your user account and verify your identity.
To process the rental and activation of your annual License Key.
To allocate capital and facilitate the execution of arbitrage trades by the AI EA.
To process your deposits, withdrawals, and commission payouts.
To provide Member Support and respond to your inquiries.

2.2 Security and Compliance (Mandatory)

To comply with global Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
To monitor and investigate suspicious or fraudulent activity and unauthorized access.
To enforce our Terms and Conditions, especially regarding the use of the License Key and the Partner Program.

2.3 Communication and Marketing

To send you critical operational notifications (e.g., successful deposit, withdrawal status, Plan End warnings).
To provide performance updates (e.g., New ROI notifications).
To send promotional communications about new features or services, where permitted by law and based on your communication preferences.

3. How We Share Your Information

We do not sell your personal data. We only share information with third parties in the limited circumstances described below:

3.1 Service Providers

We share data with trusted third-party service providers who perform services on our behalf, such as:

Identity Verification Providers: For mandatory KYC checks and document validation.
Payment Processors: To facilitate cryptocurrency and fiat deposit/withdrawal transactions.
Cloud Hosting Providers: To securely store and process platform data.

3.2 Legal and Regulatory Obligations

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

Comply with a legal obligation or regulatory request (e.g., court order or subpoena).
Protect and defend the rights or property of Quantro Global.
Prevent or investigate possible wrongdoing in connection with the Service (e.g., fraud).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Data Security and Retention

4.1 Data Security

We implement robust security measures, including encryption, access controls, and Two-Factor Authentication (2FA) protocols, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements (e.g., AML records). Identity verification documents are retained for a minimum period mandated by financial regulations after account closure.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: The right to request copies of your personal data held by us.
Right to Rectification: The right to request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data, subject to our legal obligations to retain records (KYC/AML).
Right to Object/Restrict Processing: The right to object to or restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us via the following official channels: Email for Data Privacy Inquiries: compliance@quantroglobal.com Corporate Headquarters: [Corporate Headquarters Address]