Quantro Global Privacy Policy
We are committed to protecting your privacy and security. This policy describes how we collect, use, and safeguard your information when you use our platform and services.
Section 01
Information We Collect
We collect information necessary to provide our services, comply with legal obligations (KYC/AML), and ensure the security of the platform.
1.1 Information You Provide Directly
Contact Data
Name, email address, phone number, and residential address collected during account creation.
Identity Verification (KYC/AML)
Government-issued identification (passport, driver's license), date of birth, nationality, and Proof of Address documents.
Financial Data
Deposit and withdrawal history, allocated capital amounts, License Key purchase records, and cryptocurrency wallet addresses.
Partner Program Data
Referral codes, commission earnings, and payout wallet details for participants in the Partner Program.
1.2 Information Collected Automatically
Usage Data
Pages viewed, time spent on the dashboard, and features accessed during your session.
Technical Data
IP address, device type, operating system, browser type, and time zone settings.
Trading Data
Non-identifiable data related to AI EA execution including trade logs, market analysis, and performance metrics.
Section 02
How We Use Your Information
2.1 Service Provision and Operation
Create and manage your user account and verify your identity.
Process the rental and activation of your annual License Key.
Allocate capital and facilitate the execution of arbitrage trades by the AI EA.
Process your deposits, withdrawals, and commission payouts.
Provide Member Support and respond to your inquiries.
2.2 Security and Compliance
Comply with global KYC and Anti-Money Laundering (AML) regulations.
Monitor and investigate suspicious or fraudulent activity and unauthorized access.
Enforce our Terms and Conditions, especially regarding License Key use and Partner Program.
2.3 Communication and Marketing
Send critical operational notifications (deposit confirmations, withdrawal status, plan end warnings).
Provide performance updates such as new ROI notifications.
Send promotional communications about new features, where permitted by law and based on your preferences.
Section 03
How We Share Your Information
We do not sell your personal data. We only share information with third parties in the limited circumstances described below.
3.1 Service Providers
Identity Verification Providers
For mandatory KYC checks and document validation.
Payment Processors
To facilitate cryptocurrency and fiat deposit/withdrawal transactions.
Cloud Hosting Providers
To securely store and process platform data.
3.2 Legal and Regulatory Obligations
We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Quantro Global, or prevent possible wrongdoing in connection with the service.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Section 04
Data Security and Retention
4.1 Data Security
We implement robust security measures including encryption, access controls, and Two-Factor Authentication (2FA) protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
4.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Identity verification documents are retained for a minimum period mandated by financial regulations after account closure.
Section 05
Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us using the details in Section 6.
Right to Access
Request copies of your personal data held by us.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to our legal obligations under KYC/AML.
Right to Object
Object to or restrict the processing of your data in certain circumstances.
Section 06
Contact Us
If you have questions about this Privacy Policy or our data handling practices, please reach out through our official channels.
Data Privacy Inquiries
compliance@quantroglobal.comCorporate Headquarters
Quantro Global TechCo.